This Booking & Refund Policy explains the general terms that may apply when using Cheap Fly Booking for flight booking assistance. Please review the applicable booking details, prices, fees, cancellation terms and refund conditions before completing a reservation.
1. Flight Booking Assistance
Cheap Fly Booking provides independent travel assistance for customers seeking available flight options and reservation support.
Our assistance may include helping customers review flight options, travel dates, itineraries and reservation details. A booking is not considered final until the applicable reservation process has been completed and confirmation has been provided.
2. Flight Prices and Availability
Flight prices, schedules, seat availability, taxes, baggage charges, restrictions and other booking conditions can change at any time.
The price and availability presented during an inquiry may therefore differ from the final price or availability at the time a reservation is completed.
Important: Customers should review and confirm the final itinerary, passenger information, total price, applicable fees and airline restrictions before completing a booking.
3. Booking Confirmation
Customers should carefully review all booking information before confirming a reservation, including:
- Passenger names and traveler information
- Departure and arrival dates
- Flight numbers and schedules
- Origin and destination airports
- Fare conditions and restrictions
- Baggage and additional service information
- Total price and applicable charges
4. Changes and Cancellations
Flight changes and cancellations are generally subject to the fare rules and conditions applicable to the reservation.
Depending on the ticket or service purchased, an airline or other booking provider may apply change fees, cancellation fees, fare differences or other restrictions.
Customers should contact us as soon as possible if they need assistance with a change or cancellation request.
5. Refunds
Refund eligibility depends on the applicable fare rules, booking conditions and the circumstances of the cancellation or change.
Some fares may be refundable, while other fares may be non-refundable or subject to specific restrictions. Any eligible refund may also be affected by applicable fees, penalties, fare differences or third-party processing rules.
Where a refund is permitted, the applicable refund process and estimated processing time will depend on the payment and booking provider involved.
6. Refund Processing
When an eligible refund is approved, the refund may be processed through the original payment method or applicable booking provider, subject to its processing procedures.
Processing times can vary. A refund may not appear immediately after it has been initiated because banks, card issuers and payment processors may require additional processing time.
7. Non-Refundable Bookings
Some flight tickets, services or fees may be non-refundable according to the applicable fare or service conditions.
Before completing a reservation, customers should review the applicable cancellation and refund restrictions associated with the selected booking.
8. Customer Responsibilities
Customers are responsible for providing accurate information during the booking process and reviewing their reservation details before confirmation.
- Provide accurate passenger information.
- Review the itinerary before confirmation.
- Check passport, visa and travel requirements when applicable.
- Review baggage and fare restrictions.
- Contact us promptly regarding booking changes or cancellations.
9. Airline and Third-Party Rules
Flight reservations may be subject to rules established by airlines, booking providers, payment processors and other third parties.
Those parties may have their own policies regarding cancellations, refunds, schedule changes, baggage, missed flights and other reservation matters.
10. Schedule Changes and Flight Disruptions
Airlines may change flight schedules, routes, departure times or other itinerary details. Flights may also be delayed or cancelled.
In such circumstances, available options and any refund or rebooking rights may depend on the applicable airline and fare rules.
11. Independent Travel Assistance Service
Important Notice: Cheap Fly Booking is an independent travel assistance service. We are not an airline and are not affiliated with, endorsed by, or sponsored by any airline unless explicitly stated.
Airline names, logos, schedules and other third-party information belong to their respective owners.
12. Policy Updates
We may update this Booking & Refund Policy from time to time to reflect changes to our services or booking procedures. The updated version will be posted on this page with the applicable revision date.
13. Contact Us
If you have questions about a booking, cancellation, change or refund request, please contact Cheap Fly Booking.
Phone: (214) 273-1754
Hours: Monday - Sunday, 11:30 PM - 10:30 PM EST
Need Help With Your Booking?
Contact Cheap Fly Booking for assistance with a flight reservation, change or cancellation request.
Call (214) 273-1754